Few do’s and don’ts for new Brands when calling potential distributors for business discussions


Research and prepare: Before making the call, research the potential distributor thoroughly. Understand their business, their target market, and their existing product offerings. Prepare a list of key points or questions to discuss during the call.

Be clear and concise: Clearly communicate the purpose of your call and the value proposition of your products. Be concise in your explanations and highlight the unique features and benefits of your offerings. Focus on how your products can solve the potential distributor’s problems or meet their customers’ needs.

Listen actively: Give the potential distributor an opportunity to express their needs, concerns, and expectations. Listen actively and show genuine interest in their perspective. This will help you understand their requirements better and tailor your pitch accordingly.

Offer a mutually beneficial partnership: Emphasize the benefits of collaborating with your company. Highlight how the potential distributor can profit from selling your products, such as competitive pricing, strong customer demand, marketing support, or exclusive territories. Emphasize the potential for long-term, mutually beneficial partnerships.

Follow up and provide additional information: After the call, send a follow-up email or information package that includes relevant details about your products, pricing, terms, and any other requested information. Promptly address any additional questions or concerns they may have.


Cold-call without research: Avoid making blind calls without researching the potential distributor beforehand. Lack of knowledge about their business and needs can result in a less effective conversation and decrease your chances of success.

Oversell or exaggerate: Be honest and realistic about your products and capabilities. Avoid overselling or exaggerating the benefits or potential of your offerings. Building trust and credibility is crucial for establishing successful business partnerships.

Ignore objections or concerns: If the potential distributor raises objections or concerns, address them openly and honestly. Avoid dismissing their concerns or pushing for an immediate decision. Instead, provide relevant information or suggest a follow-up discussion to resolve any issues.

Rush the conversation: Respect the potential distributor’s time and avoid rushing the conversation. Engage in a meaningful discussion and give them sufficient time to ask questions, share their thoughts, and consider the opportunity. Building rapport and understanding takes time.

Forget to follow up: After the initial call, don’t forget to follow up with the potential distributor. Keep the conversation alive by maintaining regular communication, sharing updates, and addressing any further questions or concerns they may have.

Remember, effective communication, active listening, and providing value to potential distributors are crucial in building successful business relationships. By being prepared, genuine, and responsive, you can increase the likelihood of converting potential distributors into valuable partners for your business.